Medical Billing Totally Disrupted!
An app-based medical billing system, with instant processing,
live updates and Australia’s first medical billing rules engine.
No more tick sheets, no more pockets full of stickers and no more expensive administration.
It’s unbelievably fast, unbelievably accurate and unbelievably beautiful.
Watch how Synapps MBS works
Watch the story behind Synapps MBS
|DIY Packages||Serviced Packages|
|Features||Free||Nurse Practitioners||Saver||Standard||Premium||No-Gap Pack||Percentage Pack (3%-5%)|
(For group clients)
|Cost||$0||$79/Month||$99/Month||$199/Month||$249/Month||$199/Month||$249 minimum per month||Contact us|
|Number of providers||1||1||1||1||1||1||1||Unlimited|
|Number of provider numbers||1||Unlimited||2||Unlimited||Unlimited||Unlimited||Unlimited||Unlimited|
|Number of claims per month||20||Unlimited||50||100||Unlimited||Unlimited||Unlimited||Unlimited|
|Number of picture conversions||0||N/A||20||50||100||Unlimited||Unlimited||Unlimited|
|Can I charge a gap?||No||Yes||Yes||Yes||Yes||No||Yes|
|Can I bill workers comp, third party and patient claims?||No||Yes||Yes||Yes||Yes||Up to 3 workers comp||Yes|
|Can I take *credit card payments and lodge patient claims to Medicare?||No||Yes||No||No||No||No||No|
|Can I bulk bill to Medicare and Veterans?||Yes||Yes||Yes||Yes||Yes||Yes||Yes|
|Can I bill no-gap inpatients?||Yes||N/A||Yes||Yes||Yes||Yes||Yes|
|Who adds a provider number or changes bank details?||You||You||You||You||You||You||Us|
|Who follows up unpaid claims?||You||You||You|
|Us (up to 3 workers comp)||Us|
|Who follows up registration with health funds?||You||N/A||You||You||You||Us||Us|
|Who runs my reports?||You||You||You||You||You||Us (standard reports via website monthly)||Us|
- All prices are ex GST.
- Bank fees not included.
- If you have received a lower priced identical service offering, in writing, from any of our competitors, we’ll match it.
The hard facts
- Free iPhone and Android apps
- Free sign up
- Free Medicare and health fund registrations
- Auto filled, digitally signed, instantly generated health fund registration forms included with all paid packages
- Australia’s only medical billing rules engine supporting your compliance
- DIY packages include 1 login per provider
- No more paper. Even workers comp claims go with one click to the payers
- You can watch your claims pass through to paid and receipted status via live updates on the app
- DIY packages – create your own financial reports and run them anytime. No waiting until the end of the month. Completely customisable for both cash and accruals accounting
- Secure SSL encryption. Privacy and security is central to everything we do
- Live chat support from 10:00am to midnight AEST business days, plus regular updates on new features via videos, emails and random calls from our amazing Synapse support team checking on how you’re going
- Service on-demand for DIY packages. You can use as much or as little as you want with the ‘Send to Synapse’ (S2S) function. You can sort out easy rejections yourself to save money, and just send the hard ones to us, or both. Whatever you want, whenever you want it. S2S is charged separately at $5 flag fall per claim* plus 20% of collections, capped at $80 per claim
- Decreased risk of third parties changing your billing incorrectly without your knowledge and you being held responsible – because there is a single entry point for claims – the app. You can allow an authorised person to make changes but you will be notified when they do and can even block changes if you want to. You have complete control and visibility over your billing
- For packages that exclude following up health fund registrations, and changing bank or provider number details, we are always happy to do this for you for a one off additional cost. Contact us.
- A claim is one patient, one date of service and unlimited item numbers on one invoice
- Picture conversions are calculated monthly based on your sign up date, and replenish at the beginning of your next billing period
- All packages exclude postage, which is charged separately at $1.50 per envelope plus GST
We have the lowest cost GET THE COMPARISON FLYER
plans on the market
(starting from free),
a special no-gap
plan with unlimited
claims and more.
We’ve got you covered
Check out these additional features that have been carefully programmed into the Synapse MBS.
Informed Financial Consent
You can even manage your IFCs
in the Synapps MBS.
Every formula for every health fund has been carefully programmed into the Synapse MBS.
All prices quoted ex GST. Synapse reserves the right to change pricing at any time
- IFC is pre-payment only. Includes initial SMS message and payment processing with full explanation of fees and rebates when the patient calls to pay
- Free merchant facility included (bank fees may be charged by the financial institution)
- Theatre lists and patient contact details, including mobile phone number, must be provided to us via the app by 9:00am no less than 3 full business days before the date of service
- You must send your billings to Synapse via the app within 24 hours after you have provided the service to enable us to promptly process rebates for your patients