Pulse IT article: Arcadia Pittwater Private Hospital joins Matilda Nepean in implementing Synapse/MasterCare billing platform
4 Nov 2024A venture bringing together innovative Australian companies …
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At Synapse, we think globally. We take our position as international providers of medical
administration services very seriously. Synapse is proud to be the first Australian provider of medical billing, coding, transcription and administrative services to achieve certification to ISO 9001 for our
quality management system and ISO 27001 for our information security.
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Data security ISO 27001 is next
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We are gatekeepers to millions of Medical payments, and we have to get that right
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We are passionate about healthy health systems
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Couldn't be happier
I could not be happier, nor more confident. The service is excellent. I have very little effort. But high degree of certainty of being paid. I can simply focus on my work. The team are helpful and kind when I need to deal with them. They do more than I had expected. I feel really grateful. Thank you for all that you do.
Anaesthetist, Victoria
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Commendation
I really have appreciated the efficient service, with all documents promptly received and confirmed, and reports of billing and receipting as well as the web-based access, and queries raised promptly.
Billing client
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I'm never going back!
The other weekend on-call doctor still has half filled tick sheets in the boot of his car and I've already been paid.
Corporate client beta tester - led to a companywide roll out
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Best in show
I was very impressed with the standard of transcription. I was pleased by the accuracy, format, and speed of the turnaround. I have used many services over the years and you have provided the best standard I have ever come across.
Transcription client
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Promises, promises
I just want to let you know that yesterday, after my ward round, I literally billed and sent it in ten seconds. This included opening the app and entering my PIN. I love you!
Synapps user
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Minutes not hours
I really do recommend Synapse and especially since the billing app became available. It is easy to use and very efficient, and certainly has changed my life - happy husband as payments come in quicker, happy daughter as I have more time for her, and happy me as billing now takes minutes and not hours!
Synapps user
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Even my kids love Synapps!
Even my 10-year-old daughter raves about how the app has changed my life!
Synapps user
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Valuable support
Synapse have provided valuable support to the Mid North Coast Cancer Institute for 2 years in relation to the provision of quality and timely medical typing transcription services.
Glenn Paulus, Office and Business Manager – Transcription client
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Easy to use billing system
I am usually the most disorganised doctor when it comes to billing. I am so often having to run away to pick up kids or make a meeting that I don’t always remember to log the bill. With the app I can easily track back what I have missed once the label is in the system. They are trying to set up a similar system in the public hospital but I am still finding yours more accessible.
Dr Clair Langford, Geriatrician – Billing client
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Can’t ask for a better service
Excellent services with Synapse. Easy to contact, always get back when queries are raised and prompt payment. Can’t ask for a better service.
Dr Mehr Shaikh, Consultant Geriatrician – Billing client
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Quality clinical coding service
Very quick and great service. Thank you.
Jim Tatlock, Habitat Therapeutics Private Hospital – Clinical Coding client
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