Dear Synapse Network,
We hope that you are all staying sa…
At Synapse, we think globally. We take our position as international providers of medical
administration services very seriously. Synapse is proud to be the first Australian provider of medical billing, coding, transcription and administrative services to achieve certification to ISO 9001 for our
quality management system and ISO 27001 for our information security.
Data security ISO 27001 is next
We are gatekeepers to millions of Medical payments, and we have to get that right
We are passionate about healthy health systems
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I really have appreciated the efficient service, with all documents promptly received and confirmed, and reports of billing and receipting as well as the web-based access, and queries raised promptly.
The other weekend on-call doctor still has half filled tick sheets in the boot of his car and I've already been paid.
I was very impressed with the standard of transcription. I was pleased by the accuracy, format, and speed of the turnaround. I have used many services over the years and you have provided the best standard I have ever come across.
I just want to let you know that yesterday, after my ward round, I literally billed and sent it in ten seconds. This included opening the app and entering my PIN. I love you!
I really do recommend Synapse and especially since the billing app became available. It is easy to use and very efficient, and certainly has changed my life - happy husband as payments come in quicker, happy daughter as I have more time for her, and happy me as billing now takes minutes and not hours!
Even my 10-year-old daughter raves about how the app has changed my life!
Synapse have provided valuable support to the Mid North Coast Cancer Institute for 2 years in relation to the provision of quality and timely medical typing transcription services.
I am usually the most disorganised doctor when it comes to billing. I am so often having to run away to pick up kids or make a meeting that I don’t always remember to log the bill. With the app I can easily track back what I have missed once the label is in the system. They are trying to set up a similar system in the public hospital but I am still finding yours more accessible.
Excellent services with Synapse. Easy to contact, always get back when queries are raised and prompt payment. Can’t ask for a better service.
Very quick and great service. Thank you.