This consultancy project involved a private hospital who wanted a third party to visit the facility and analyse their current system processes and provide a complete report and gap analysis. The end goal being to move to a new software that would improve efficiency in hospital operations.
Synapse was engaged on the project to visit the day hospital to view current software performance and interview key stakeholders with regards to the same.
Synapse evaluated the user experience, determined what was required to improve efficiencies and made recommendations regarding process gaps and the performance of their current coding and billing software solutions.
We are extremely proud of our vast knowledge of all clinical software solutions in Australia and internationally, and are happy to share this knowledge, together with our comprehensive understanding of health financing transactions including coding and billing, to improve any partner facility.