Research investigates medical billing literacy in Australia


Of all the things a trainee medical practitioner must learn, how to bill their patients is one of the most problematic.

A single Medicare service can be the subject of more than 30 different payment rates, myriad rules and strict penalties, including custodial sentences, for non-compliance.

Yet 70% of Australian institutions that train medical practitioners do not offer, nor have ever offered, a course in medical billing, according to a study by lawyer, nurse and medical administration expert Margaret Faux.

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