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Synapse Connect December 2024

19 Dec 2024

Welcome to our annual Christmas update
So here it is, Merry Christmas! Another year has flown by.
 

In November, we brought you a full update on activities across our services, so I thought I’d make our Christmas message a bit different this year and tell you more abo…

Synapse Connect November 2024

27 Nov 2024

Dear Synapse Network,

There’s been a lot going on in Synapse world so we thought we would provide a quick update before our annual Christmas newsletter.

We’ve been involved in more media stories, attended conferences, added hundreds more rules to our rules engine and ha…

Pulse IT article: Arcadia Pittwater Private Hospital joins Matilda Nepean in implementing Synapse/MasterCare billing platform

4 Nov 2024

A venture bringing together innovative Australian companies to deliver real value to private hospital operators

The Arcadia Pittwater Private Hospital has now joined Sydney private hospital Matilda Nepean in implementing a combined digital health platform consisting of Global …

Indo-Australian Chamber of Commerce elects Dr Margaret Faux to the board of directors

8 Oct 2024

We congratulate Dr. Margaret Faux, on her election as Director on the IACC’s Board during the 2024 AGM held in October. Dr Margaret Faux is CEO and Founder of Synapse Medical Services, a highly successful health system lawyer and academic with deep experience and knowledge of h…

Press Release: Australian Corporate Integrations – Synapse Medical, MasterCare, Matilda Nepean and Arcadia Pittwater

13 Sep 2024

Exciting news in the Australian digital health space with Synapse Medical and Matilda Nepean private hospital announcing an Australian partnership to manage the digital revenue cycle of the leading Sydney hospital.

This integration means we are stronger together in digital hea…

Press Release: Kirontech and Synapse formally announce a partnership in healthcare payment integrity data analysis

11 Sep 2024

Kirontech and Synapse enter into an International healthcare payment integrity partnership which will build on work they did in 2024 for the ABC and continue exposing fraud, waste and abuse in the Australian health system and around the world. Data analysis and future reports are…

ABC reports: Bulk billing breaches by some GPs

6 Sep 2024

 

The ABC reported on bulk-billing breaches by some GP’s, in the latest investigation into Medicare billing practices by medical professionals.

When consulted about clinics charging membership fees while bulk-billing, Dr Margaret Faux said, that these breaches could …

Synapse Connect June 2024

18 Jun 2024

Dear Synapse Network,

A Welcome to our Winter 2024 newsletter.

There’s been a lot happening across all our locations recently. It was a very busy Autumn!

We’ve been involved in national media stories, had world conferences to attend, made huge advances in our AI clin…

Advance Health: Shattering Stigma Through Mental Wellbeing session May 2024

27 May 2024

Advance Health May session, ‘Shattering Stigma Through Mental Wellbeing’ brought together key stakeholders to discuss how to improve patient’s mental health journey in healthcare and how to remove barriers to care.

Watch the full session Advance Health: Shattering Stigma Throu…

Criminal Trial – Expert Opinion

7 May 2024

Dr Margaret Faux was engaged to provide an expert opinion concerning allegations of Medicare fraud in criminal proceedings. This project involved analysing over 7,500 lines of Medicare claims and associated clinical records to provide an opinion concerning whether the available e…

Professional Services Review Agency – Expert Opinion

7 May 2024

Dr Margaret Faux was engaged to provide an expert opinion regarding Medicare billing compliance by a medical specialist. This project involved analysing the full sample of claims seized by the PSR and reporting her opinion on whether the evidence supported compliant Medicare bill…

Public Hospital Billing

7 May 2024

Dr Margaret Faux was engaged to provide an expert opinion regarding Medicare billing compliance by a medical specialist billing to Medicare at a public hospital. This engagement included Dr Faux appearing as an expert witness before a state inquiry.

Workers Compensation Billing

7 May 2024

Our client was a state regulator of a workers compensation scheme who was concerned about the incidence of fraud and abuse it believed was occurring in certain areas.

The project involved analysing 32,000 lines of medical billing claims including anaesthesia, surgery, surgica…

Medicare Billing

7 May 2024

Our client engaged us to analyse approximately 26,500 lines of Medicare claims valued at over $35 million which spanned a one-year period. These claims were billed by over 200 GPs.

This project was undertaken in the context of due diligence related to a potential acquisition….

Call for National Medical Records Audit

2 May 2024

Margaret and other health professionals call on the government to give greater powers to the Professional Services Review Agency to conduct national medical records audits.
Anaesthetist Joanna Sutherland (chair of the Safety and Quality Committee of the Australian and New Zealan…

ABC Investigations: Fraud, waste and abuse

2 May 2024

Another informative article from ABC Investigations, published on May 1st 2024, about the fraud, waste and abuse by some medical professionals within the Medicare billing system. This time with a focus on questionable billing by Anaesthetists.

Dr Sutherland, Dr Peck and I have…

Right care

19 Apr 2024

Margaret provides some international context around the size of the fraud, abuse and waste problem in healthcare systems.
The World Health Organization has estimated that between 20% and 40% of all health spending is wasted.

In 2017, The Lancet (one of the most prestigious me…

Medicare fraud vs error

17 Apr 2024

Margaret talks about Medicare fraud vs error as it often comes up and is a legitimate concern.
The difference between error and fraud is the intention, which is difficult to prove. When it comes to our nation’s medical billing scheme, the misuse – whatever the intention – is far…

Identifying alarming Medicare use

16 Apr 2024

In this post Margaret explains how we identify alarming Medicare use.
We analyse healthcare data often, applying global standardised criteria to identify continual discrepancies in what is being billed versus what we would expect to be billed. These criteria factor in the comple…

Medicare Billing Behaviour

12 Apr 2024

Margaret is often asked why she speaks out about bad Medicare billing behaviour, here is what she has to say.
Having worked for many years at the interface of patients, payers and providers, it has become obvious that no one is happy about or trustful of our healthcare funding a…

Uncomfortable truths

11 Apr 2024

History has shown us that the most meaningful changes have come about because of uncomfortable truths.
It is unfortunate that Australian doctors are currently working within a broken healthcare system that lacks transparency, checks and balances. This allows the misuse by some, …

ABC Investigations: Endless Pain

9 Apr 2024

Read about the very personal stories of those that have suffered complications due to surgical intervention as seen in the Four Corners April 2024 episode Pain Factory.

Read The Endless Pain full article here

by Adele Ferguson and Chris Gillett, ABC Investigations…

ABC Investigations: The Price of Pain

8 Apr 2024

Published 8 Apr 2024

Adele Ferguson and Chris Gillett, ABC Investigations

Four Corners has obtained the private health insurance billing records in a major investigation into the chronic pain industry.

The patient records were analysed to Dr Faux and a team at Synapse, a…

Medicare billing law and practice course, an Australian first

8 Apr 2024

Register your interest for this much awaited course from the Leo Cussen Centre for Law website.

Australia’s first Medicare billing law and practice course is for doctors of all specialties, nurse practitioners and all allied health professionals who administer Medicare in an…

Four Corners: Pain Factory

5 Apr 2024

Another deep dive into misuse within our health system:

Next on Four Corners: Pain Factory
8:30pm Monday 8th April
ABC TV, ABC iview

“Our health system is littered with waste and abuse. Australians deserve to know the truth”
Dr Margaret Faux (PhD)

Watch trailer…

Talking Tech Health podcast broadcasts from Arab Health 2024 Conference

2 Apr 2024

This episode of Talking Tech, features experts from United Arab Emirates who shed light on how technological advancements are transforming health care in the Middle East. Thom Soutter, Business Development Director at Synapse Medical Services joins the host of Talking Health Tech…

Arab Health 2024

20 Feb 2024

The end of January marked Synapse Medical Services 8th annual Arab Health conference in Dubai (home to one of our wholly owned offices), hosted at the Dubai World Trade Centre by Informa. This promised to be a very exciting week as three of our senior management team, Dr Margaret…

Advance Health at Arab Health: Health and Movement session January 2024

31 Jan 2024

This Advance Health session gathered experts from diverse backgrounds to meet and explore the intersection of fitness, orthopaedic care, and cutting-edge technology in musculoskeletal wellness. The event provided valuable insights into a holistic approach to health and movement, …

Advance Health at Arab Health: Advancements in Cancer Diagnostics and Treatment

30 Jan 2024

Advance Health assembled in late January 2024 to bring together clinical and pharmaceutical stakeholders to discuss innovations in cancer treatment and diagnosis. This event connected experts committed to reshaping the landscape of oncology care.

Watch the full session Advance…

Synapse Connect December 2023

20 Dec 2023

Dear Synapse Network,

Welcome to our annual Christmas update.

It’s hard to believe it’s Christmas again but here we are! 2023 was another huge year at Synapse during which we focussed on improving existing services and expanded our consulting service. Top of the excitin…