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Synapse Connect June 2018 Bulletin

6 Jun 2018

Welcome to the latest Synapse Connect bulletin.

In March, we brought you news of exciting launches that were imminent and it gives me great pleasure to confirm that two of them (and we aren’t done yet!) are now live.

Years of hard work has gone into the new Synapse and we…

Australian Digital Health Advancements in the Last Decade

17 May 2018

Australia boasts one of the strongest and most robust healthcare systems in the world. This is driven by a supportive regulatory environment, a globally renowned universal healthcare model, innovative medical research, and advancements in digital health. In fact, digital technolo…

CEO message – Synapse new website

11 May 2018

Dear Synapse Network,

As you may be aware, at Synapse Medical we have been steadily growing over the last few years, as we continue to service the healthcare administration needs of a now international client base. With this in mind, we have always been very conscious of conti…

Announcing Amanda Barbone

10 May 2018

It is an exciting time for the health industry and an even more exciting time for Synapse Medical Services.

A week prior to launching our new cutting edge platform, Synapps MBS (, Synapse welcomed a significant hire to our Business Development team, A…

Our Arabian adventure continues…

16 Apr 2018

We started the year making our second appearance as an exhibitor at the largest healthcare conference in the GCC, and second in the world, Arab Health. This expansive showcase of all things healthcare allowed us to bring visibility to our United Arab Emirates journey so far, show…

Opportunities in the GCC Healthcare Market

28 Mar 2018

The healthcare market in the Gulf Cooperation Countries (GCC) region is undergoing a revolution. A combination of age, affluence, lifestyle and dietary choices has led populations in this region to a higher prevalence of diabetes, cardiovascular disease, obesity, and other condit…

Synapse Connect March 2018 Bulletin

27 Mar 2018

At the end of 2017 we brought you news of our busiest year to date and the various international projects that we had completed and the ones we were about to embark on. Therefore, as we move deeper into the third month of 2018 (where did that time go?!) we thought we’d better u…

Healthcare Disrupted

16 Mar 2018

Healthcare systems have been creaking under the strain of outdated models for some time now, with ageing populations, staff shortages and curative as opposed to preventative models of care. In this article, we’ll explore the changes to these systems, technologies and how we are…

Social Media – The Rise of Video Content at Synapse!

5 Mar 2018

It’s a well-known fact that social media has revolutionised the way businesses use technology. Now, however, with the rise of video content, it appears that there are more changes ahead.

Video Content

When someone says videos, we tend to think of YouTube. After all, YouTu…

Inside Arab Health 2018

5 Feb 2018

In this article, we will explore Arab Health, a conference which first took place in Dubai in 1975 and somewhere that Synapse Medical Services is proud to have exhibited at in 2017 and 2018.

What is it?
Arab Health is a conference which hosts the largest collection of healthc…

Arab Health 2018, Exhibitor Press Release

24 Jan 2018

We will be exhibiting at Arab Health 2018 alongside award winning International firm of specialist Health Planners, Tahpi, at Stand number: Z6-J47, located in the Plaza Area, opposite the Exhibition Centre Main Entrance.

For more details please read their Press Release here.

Synapse Connect Christmas 2017 bulletin

22 Dec 2017

It’s the festive season and we know you are all really busy so we’ll keep this short and sweet. A brief message from us to wrap up the year (yes, pun intended). Read on for my Christmas message, an update on our Rules Engine, Australian delegation to Vijayawada and a handy list o…

The Art of Communication that Synapse Will Never Lose!

30 Nov 2017

The Lost Art of Communication


Do you remember the days when you would approach a reception desk, peer, colleague or employer and that person greeted you with a genuine smile on their face?

As times have changed, more often than not we have our attention focused …

Business in India – Why do Business There?

19 Nov 2017

India: Why do Business There?

At Synapse we are incredibly proud of our Indian presence, whether it be our wholly owned Chennai office, our Australia India business council links or the management committee that our CEO, Margaret Faux, sits on that promotes bilateral trade a…

The United Nations of Synapse

16 Nov 2017

The United Nations of Synapse… The Kangaroos, Team India and The Poms

Where would you expect to find all of the above? Yes, usually the above would be associated with the Cricket World Cup, but these days you also see a mix of Australian, Indian and English at Synapse Me…

Synapse Connect November bulletin

3 Nov 2017

Welcome to the latest edition of Synapse Connect, our way of keeping you up-to-date with the latest happenings at Synapse towers!

It has been a while since our last bulletin and as ever there’s been lots happening in our offices. We’ve been fine tuning our offerings, taken…

Then and Now: a Look at Medical Administration Services

25 Oct 2017

Then and Now: A Look at Medical Administration Services
Synapse is a relatively new service provider. Let’s take a look at what existed to take the burden of administration out of the hands of clinicians before we arrived.  In this article, we’re having a brief look at the …

IABCA Awards Evening – Brisbane City Hall 13th October 2017

20 Oct 2017

On Friday evening Synapse Medical Services were honoured to be in attendance at Brisbane City Hall as finalists for the fourth annual India Australia Business and Community Awards Gala evening.

The event had been wonderfully organised by Sonia Gandhi and her team at Ga…

CBT Clinics and Synapse Medical Services

20 Oct 2017

We are delighted to announce that our international network has expanded this week, as Synapse Medical Services have agreed a memorandum of understanding with leading UK psychological healthcare company, CBT Clinics.

The agreement is for both companies to partner, in a…

Introducing Synfilla

18 Oct 2017

Synfilla – Medical Form Filling Made Simple
One of the biggest challenges in medical administration and transcribing is undoubtedly the mountains of paperwork that come with the job. In terms of accuracy and time-commitment, filling in forms wastes a lot of mental energy. In t…

ahha 10 Year Health Agreement Blueprint Roundtable

4 Oct 2017

Margaret was delighted to be invited to present at the recent ahha 10 Year Health Agreement Blueprint Roundtable. To find out more please click on the below link.

Private health insurance policy: a dog’s breakfast?

27 Sep 2017

After recent media reports many healthcare and consumer groups have asked for a comprehensive enquiry into “junk” health fund policies.

In this article Margaret surmises that there is no such thing as health fund policy Nirvana.…

Australia’s Only Medical Billing Rules Engine

21 Sep 2017

Australia’s Only Medical Billing Rules Engine

Medical billing and clinical coding are some of the most complicated, frustrating, time-consuming tasks in the Australian health system. With a range of different funding sources and labyrinthine rules for different practitione…

India’s workforce and skills put Aussies on notice (ABC Interview featuring Synapse CEO, Margaret Faux)

19 Sep 2017

India’s young population is set to dominate Asia’s workforce, and not just in low paying jobs that are increasingly being disrupted by artificial intelligence.

With overseas competition taking on higher skilled jobs, Australia’s workers of the future will need to adapt qui…

ABWI 2017

12 Sep 2017

Synapse Medical Services were delighted to recently take part in the second Australia Business Week in India (ABWI) which took place across various cities from 28 August to 1 September 2017. The event was superbly organised by Austrade and it was an honour to be part of this …

Synapse’s health fund form filling software is here

14 Aug 2017

Synapse Medical Services has a new service – Synfilla!
Need to get registered with the health funds and Medicare but don’t know where to begin and can’t face the paperwork? Look no further, Synfilla is here!

Our Synfilla software will instantaneously complete all Me…

A History of Medical Records in the Ancient World

1 Aug 2017

A History of Medical Records in the Ancient World

Medical records have a surprisingly long and illustrious history, stretching back to ancient civilisations like those in Egypt, Greece and Rome. Just as today medical records are our only evidence that a medical pro…

Careers in Medical Administration

18 Jul 2017

Careers in Medical Administration


Medical administration is the umbrella term encompassing all the detailed data and communication procedures and tasks that are vital contributions to safe and effective healthcare. There are many exciting and diverse career opportu…

Synapps version 2.3.4 is here! 7864 billing rules and counting…

10 Jul 2017

Synapps version 2.3.4 is here! 7864 billing rules and counting…
Synapse Medical Services is delighted to announce that this week we released version 2.3.4 of Australia’s most comprehensive medical billing app, in which our rules engine has been substantially expanded.


Synapse Connect June bulletin

14 Jun 2017

Welcome to the June edition of Synapse Connect.

As is always the case, there’s been lots happening at Synapse in the last couple of months. We have new sessional rooms about to open, new staff joining our ever growing team of health insurance and administration experts, a ne…