Connect with us.

Discover all about what’s been going on in our world.
Choose from Latest News, Publications, Team Talk or watch our Videos.
Read about Events from Advance Health, a forum focused on healthcare networking, comprising of hot topics, interactive panel discussion and engaging networking interactions.

Advance Health Webinar : Coronavirus

23 Mar 2020

Dear Valued Network,

As part of our commitment to exchange knowledge and ideas – especially during exceptional circumstances – we are pleased to share the first Advance Health Webinar on coronavirus (COVID-19) from Dubai Science Park, Connection Communications & Sy…

Synapse connect March 2019 – our 10th anniversary year

18 Mar 2020

Hello Synapse Network,

Welcome to the first Synapse Connect for 2020, our 10th anniversary year. As ever, the year is flying by, and Easter eggs have been spotted on supermarket shelves!

2020 has kicked off with a bang here at Synapse and we have plenty of updates to share….

Billing in Byzantium

13 Mar 2020

Delighted to announce that our CEO & Founder, Margaret Faux appears on the latest episode of Pomegranate Health; the podcast from the The Royal Australasian College of Physicians about the culture of Medicine. Australia has one of the best value health systems in the world, b…

Advance Health Highlights Role of Healthcare Technology in Fighting Diabetes

29 Jan 2020

Synapse Medical Services co-hosted the the 10th edition of the forum
Marwan Abdulaziz Janahi “DSP supports innovative business partners who are using new technologies to diagnose and treat the disease “
Diabetes is a major health concern that affects 19% of the UAE …

Synapse Connect December 2019 – So here it is, Merry Christmas!

20 Dec 2019

Hello Synapse Network,

Where has 2019 gone?! With the festive season well and truly upon us it is time to reflect on the twelve months that are coming to a close, and review the transformational year that 2019 has been for Synapse.

We made great progress this year in furthe…

SASMOA – Private Practice 101 – Your Questions Answered

12 Dec 2019

Synapse Medical Services CEO, Margaret Faux presented a seminar on private practice for the South Australian Salaried Medical Officers Federation in Adelaide yesterday evening. The event was sold out with a wait list, which was fantastic! As always, it was an honour for Synapse…

Next Generation Sequencing – Empowering Clinical Practice

21 Nov 2019

Dubai Science Park (DSP), a science- and healthcare-focused business community, convened key industry stakeholders at the ninth edition of its Advance Health forum that highlighted the latest trends in next-generation sequencing (NGS).

Organised in partnership with Synapse Med…

Published in the Journal of Law and Medicine (2019) 27 JLM 66

10 Nov 2019

Medicare Billing, Law and Practice: Complex, Incomprehensible and Beginning to Unravel
Margaret Faux, Jonathan Wardle and Jon Adams*

Australia’s Medicare is still widely considered one of the world’s best health systems. However, continual political tinkering for 40 years h…

Synapse moves into Dubai Science Park

11 Oct 2019

Synapse Medical Services are delighted to announce that we’ve moved our Dubai based office to Dubai Science Park, DSP.

DSP have been great supporters of Synapse since our move into the healthcare space in the UAE and this strategic move makes sense for a number of reasons, n…

Paperless and Proud

5 Oct 2019

We at Synapse Medical are extremely proud of our technological solutions, in part for the ease in which we can help the practices of our clients and also how they help those precious healthcare dollars to go further in the right places.

Our billing and autocoding solutions als…

Needs based investment in healthcare policies to support best practice and centres of excellence

4 Oct 2019

Synapse Medical Services CEO & Founder, Margaret Faux, was in Dubai this week as part of an esteemed panel of speakers to discuss “Needs based investment in healthcare policies to support best practice and centres of excellence”.

Synapse were honoured to be invited b…

More mental health specialists needed to respond to growing demand for services, Experts at Advance Health Forum State

29 Sep 2019


Dubai-UAE: 29th September, 2019 – Dubai Science Park (DSP), a science- and healthcare-focused business community, convened key industry stakeholders at its Advance Health forum to discuss the current status and future direction of mental health in the UAE.

New Synapse India Office!

25 Sep 2019

Last week was a wonderful moment for Synapse Medical Services as we moved into our new office in Chennai. We held a magnificent inauguration on Wednesday 25th September 2019. We’d like to offer special thanks to our guest of honour from Australian Department of Foreign Affairs …

Synapse connect September 2019 – announcing new ‘share patients’ function in the Synapps MBS!

23 Sep 2019

Hello Synapse Network,

Welcome to the spring edition of Connect in which we have exciting updates on our revolutionary Synapps Medical Billing System, including a new ‘share patient’ function, the increasing demand for medical billing education, a new private practice concept …

A billing platform for rural health services

20 Sep 2019

Earlier this year, we visited Hobart, Tasmania for the 15th National Rural Health Conference to showcase how our solutions could be used in the most remote of locations. The aim was to spread the word about Synapse’s medical administration services, such as our mobile Medica…

Wrap up from the Australian College of Nurse Practitioners National Conference, 2-5 Sept 2019

12 Sep 2019

The Australian College of Nurse Practitioners is the peak professional body for Nurse Practitioners and Advanced Practice Nurses in Australia. The fact that their vision statement “Instil nurse practitioner knowledge, competency and capability through access to quality educ…

RACGP takes aim at Co-op membership fees in return for bulk-billed services

11 Sep 2019


RACGP President Dr Harry Nespolon has called out the Federal Government to address what appear to be double standards in how bulk-billing practices are permitted to operate. The National Health Co-op, with 11 clinics around the ACT, charge individuals a $10 a month memb…

Icon Cancer Centre medical billing system roll out

2 Sep 2019


After a very successful 8 month trial using our amazing end to end, app based, medical billing system, we are thrilled to announce Icon Cancer Centre is rolling it out across its entire network. The results spoke for themselves – rejected claims reduced to almost zero, …

Synapse’s Margaret Faux presents at RACS Workshop

26 Aug 2019

The Royal Australasian College of Surgeons ran their Preparation for Practice workshop in Melbourne on 17-18 August and we were invited to contribute. It was a pleasure and a privilege for Synapse to be involved in this workshop. Participants were engaged, and took part in …

Synapse and AIMAC to offer billing and educational solutions to NATSIHWA members

22 Aug 2019

Earlier this year, we visited Hobart, Tasmania for the 15th National Rural Health Conference. While there we met with the National Aboriginal and Torres Strait Islander Health Worker Association (NATSIHWA) delegation. NATSIHWA is the peak body representing Aboriginal and/or Torre…

Who’s a Medicare expert? Anyone by law, no one in reality

18 Jul 2019

Written by Margaret Faux – Founder & CEO at Synapse Medical Services, published in Medical Observer, 16th July 2019.
Does experience or education make an expert, or both?
Like knowing exactly when to enter a roundabout, the word ‘expert’ feels imprecise and poorly def…

A History of Medical Records in the Ancient World

15 Jul 2019

Medical records have a surprisingly long and illustrious history, stretching back to ancient civilisations like those in Egypt, Greece and Rome. Just as today medical records are our only evidence that a medical procedure or attempted cure has taken place, ancient stone …

Medicare asking one million patients to hand-deliver cheques to pay doctors

4 Jul 2019

A recent article in the Australian Doctor highlights renewed calls to reform the 90-day cheque scheme, stating Medicare is mailing more than 1.2 million paper cheques – totalling $320 million – for patients to pay their doctors, under a system referred to as a “living relic …

Dubai to become 3D printing hub

25 Jun 2019

Health professionals have gathered again in Dubai for the seventh edition of the Advance Health networking event, held by Dubai Science Park (DSP) to generate discussion on the processes, applications, and the conditions for adopting 3D printing technology in the healthcare sec…

Synapse to Sponsor Charity Rally Team

21 Jun 2019

Team aiming to raise $5000 for Cancer Council in Mystery Box Rally 2019
As one of Australia’s largest community lead fundraising events for the Cancer Council, each year the Mystery Box Rally sends competitors and their vehicles into the bush for 5 days of driving challenges. …

Synapse Connect May 2019 Bulletin

28 May 2019

Hello Network,

In our Christmas newsletter we remarked how quickly the year had passed and so far 2019 has been no different. I am delighted to bring you up to speed with what has been an extremely hectic year to date.

As our clients will have noticed it’s been a non-stop…

Synapse CEO appointed to NSW Government Council

24 May 2019

Margaret Faux has been awarded a ministerial appointment on the NSW Government’s Council for Women’s Economic Opportunity (CWEO).
Chaired by Hon Bronnie Taylor MLC, NSW Minister for Mental Health, Regional Youth and Women, the Council provides the NSW Government with special…

Industry Member Focus

13 May 2019

As an industry member of Days Hospitals Australia, we were delighted to be showcased in their latest email bulletin.
Day Hospitals Australia supports and represents stand alone day hospitals within the Australian health care environment by supporting their business and their emp…

Seriously, Information Security

29 Apr 2019

Last year we blogged about our successful recertification of our ISO 9001 quality standards. At that time we mentioned that we weren’t stopping there, our Quality Manager Gomathi was overseeing an audit process that would see our IT systems in both India and Australia certifi…

Experts Compare Benefits of Public and Private Healthcare Systems at Advance Health

23 Apr 2019

Dubai-UAE: 18th April, 2019 – Dubai Science Park (DSP), a science and healthcare-focused business community, brought together leading experts to discuss the merits and challenges of public and private healthcare systems with the aim of determining which model wor…