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First in series – Articles on out of pocket medical expenses
Out of pocket healthcare costs are set to be one of the health politics/policy issues for 2018. In this recent Croakey post author Margaret Faux provides some history on the topic along with an outline of the issue…
It’s the festive season and we know you are all really busy so we’ll keep this short and sweet. A brief message from us to wrap up the year (yes, pun intended). Read on for my Christmas message, an update on our Rules Engine, Australian delegation to Vijayawada and a handy list o…
Australian private health insurers (PHI) have an image problem. They are never out of the headlines for long, are criticised for inappropriately profiteering from a $6 billion government handout and still their products seem to offer poor value and satisfy no one. Margaret Faux d…
The Lost Art of Communication
Do you remember the days when you would approach a reception desk, peer, colleague or employer and that person greeted you with a genuine smile on their face?
As times have changed, more often than not we have our attention focused …
India: Why do Business There?
At Synapse we are incredibly proud of our Indian presence, whether it be our wholly owned Chennai office, our Australia India business council links or the management committee that our CEO, Margaret Faux, sits on that promotes bilateral trade a…
The United Nations of Synapse… The Kangaroos, Team India and The Poms
Where would you expect to find all of the above? Yes, usually the above would be associated with the Cricket World Cup, but these days you also see a mix of Australian, Indian and English at Synapse Me…
Welcome to the latest edition of Synapse Connect, our way of keeping you up-to-date with the latest happenings at Synapse towers!
It has been a while since our last bulletin and as ever there’s been lots happening in our offices. We’ve been fine tuning our offerings, taken…
Then and Now: A Look at Medical Administration Services
Synapse is a relatively new service provider. Let’s take a look at what existed to take the burden of administration out of the hands of clinicians before we arrived. In this article, we’re having a brief look at the …
We are delighted to announce that our international network has expanded this week, as Synapse Medical Services have agreed a memorandum of understanding with leading UK psychological healthcare company, CBT Clinics.
The agreement is for both companies to partner, in a…
Synfilla – Medical Form Filling Made Simple
One of the biggest challenges in medical administration and transcribing is undoubtedly the mountains of paperwork that come with the job. In terms of accuracy and time-commitment, filling in forms wastes a lot of mental energy. In t…
Margaret was delighted to be invited to present at the recent ahha 10 Year Health Agreement Blueprint Roundtable. To find out more please click on the below link.
https://ahha.asn.au/events/10-year-health-agreement-blueprint-roundtable
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After recent media reports many healthcare and consumer groups have asked for a comprehensive enquiry into “junk” health fund policies.
In this article Margaret surmises that there is no such thing as health fund policy Nirvana. https://croakey.org/private-health-insuranc…
Australia’s Only Medical Billing Rules Engine
Medical billing and clinical coding are some of the most complicated, frustrating, time-consuming tasks in the Australian health system. With a range of different funding sources and labyrinthine rules for different practitione…
India’s young population is set to dominate Asia’s workforce, and not just in low paying jobs that are increasingly being disrupted by artificial intelligence.
With overseas competition taking on higher skilled jobs, Australia’s workers of the future will need to adapt qui…
Synapse Medical Services were delighted to recently take part in the second Australia Business Week in India (ABWI) which took place across various cities from 28 August to 1 September 2017. The event was superbly organised by Austrade and it was an honour to be part of this …
Synapse Medical Services has a new service – Synfilla!
Need to get registered with the health funds and Medicare but don’t know where to begin and can’t face the paperwork? Look no further, Synfilla is here!
Our Synfilla software will instantaneously complete all Me…
Careers in Medical Administration
Medical administration is the umbrella term encompassing all the detailed data and communication procedures and tasks that are vital contributions to safe and effective healthcare. There are many exciting and diverse career opportu…
Synapps version 2.3.4 is here! 7864 billing rules and counting…
Synapse Medical Services is delighted to announce that this week we released version 2.3.4 of Australia’s most comprehensive medical billing app, in which our rules engine has been substantially expanded.
The…
Recent Australian Institute of Health and Welfare report reveals that patients in public hospitals with private health insurance have short waiting times for elective surgery than those without private health insurance. Margaret explores behind the headlines in this article.
h…
Welcome to the June edition of Synapse Connect.
As is always the case, there’s been lots happening at Synapse in the last couple of months. We have new sessional rooms about to open, new staff joining our ever growing team of health insurance and administration experts, a ne…
From 1st May 2017, Medibank and AHM made changes to the terms and conditions for participation, in their GapCover scheme.
Important changes to Medibank Private no-gap and known-gap T&Cs
A summary of these changes:
The provider agrees that th…
Welcome to our new, Synapse Connect bulletin. We know how busy you are so we’re keeping it short, slick and synaptic!
We have four exciting pieces of news to share with you including:
1.
Sessional rooms – If you’re looking for sessional rooms in premium locations…
Welcome to our first newsletter for 2017 and Happy New Year!
We hope you managed to steal some downtime over the holidays and have returned refreshed and ready for 2017.
Here at Synapse, we are already off to a flying start with a burst of new clients joining us to get their …
A Ministerial Advisory Committee on private health reform has proposed an increase in Medicare rebates as a way of reducing out-of-pocket costs when rural patients require inpatient services. It seems logical but will it really achieve its objective? In this article Margaret expl…
Welcome to our last newsletter for 2016.
At the end of our seventh year in business we have never been more focused as we expand our service offerings in ways I would never have imagined when I started Synapse with two people in my front room in January 2010. All services cont…
In this article recently published in The Medical Republic, Margaret Faux discusses the myth that 85% of GP services are bulk billed. Please click on the below link to read this fascinating article.
http://www.medicalrepublic.com.au/lies-damned-lies-medicare-bulk-billing-rate…
It’s time to celebrate because Synapps 2.2.0 is finally here!
As promised our new and improved app version 2.2.0 is now available from the app store:
Once you have download version 2.2.0 of Synapps you will immediately see the changes we have made to make your bi…
We are excited to announce that our latest version of Synapps – version 2.2.0 – will be released next week. We have been working tirelessly on improving the app, always remaining strongly focused on compliant billing.
In addition to minor bug fixes and enhancements, please…
Well spring has sprung but you would be forgiven for questioning that, with temperatures still in the teens in Sydney, Adelaide and Melbourne!
There is a lot to tell you, as there has been much happening across the Synapse teams over the past few months. We have been busily wo…
In this podcast recorded live on ABC overnights Margaret Faux discusses the federal government’s plans to privatise Medicare in the context of the 2016 Federal Election….
