Connect with us.

Discover all about what’s been going on in our world.
Choose from Latest News, Publications, Team Talk or watch our Videos.
Read about Events from Advance Health, a forum focused on healthcare networking, comprising of hot topics, interactive panel discussion and engaging networking interactions.

The Art of Communication that Synapse Will Never Lose!

30 Nov 2017

The Lost Art of Communication

 

Do you remember the days when you would approach a reception desk, peer, colleague or employer and that person greeted you with a genuine smile on their face?

As times have changed, more often than not we have our attention focused …

Business in India – Why do Business There?

19 Nov 2017

India: Why do Business There?

At Synapse we are incredibly proud of our Indian presence, whether it be our wholly owned Chennai office, our Australia India business council links or the management committee that our CEO, Margaret Faux, sits on that promotes bilateral trade a…

The United Nations of Synapse

16 Nov 2017

The United Nations of Synapse… The Kangaroos, Team India and The Poms

Where would you expect to find all of the above? Yes, usually the above would be associated with the Cricket World Cup, but these days you also see a mix of Australian, Indian and English at Synapse Me…

Positions Vacant – Business Development Manager, Australia

16 Nov 2017

Synapse Medical Services, an international healthcare administration company, is looking to expand its Business Development team with the addition of a highly motivated Business Development Manager.

Read job description and essential criteria here

Applications close Friday …

Synapse Connect November bulletin

3 Nov 2017

Welcome to the latest edition of Synapse Connect, our way of keeping you up-to-date with the latest happenings at Synapse towers!

It has been a while since our last bulletin and as ever there’s been lots happening in our offices. We’ve been fine tuning our offerings, taken…

Then and Now: a Look at Medical Administration Services

25 Oct 2017

Then and Now: A Look at Medical Administration Services
Synapse is a relatively new service provider. Let’s take a look at what existed to take the burden of administration out of the hands of clinicians before we arrived.  In this article, we’re having a brief look at the …

IABCA Awards Evening – Brisbane City Hall 13th October 2017

20 Oct 2017

On Friday evening Synapse Medical Services were honoured to be in attendance at Brisbane City Hall as finalists for the fourth annual India Australia Business and Community Awards Gala evening.
 

The event had been wonderfully organised by Sonia Gandhi and her team at Ga…

CBT Clinics and Synapse Medical Services

20 Oct 2017

We are delighted to announce that our international network has expanded this week, as Synapse Medical Services have agreed a memorandum of understanding with leading UK psychological healthcare company, CBT Clinics.
 

The agreement is for both companies to partner, in a…

Introducing Synfilla

18 Oct 2017

Synfilla – Medical Form Filling Made Simple
One of the biggest challenges in medical administration and transcribing is undoubtedly the mountains of paperwork that come with the job. In terms of accuracy and time-commitment, filling in forms wastes a lot of mental energy. In t…

ahha 10 Year Health Agreement Blueprint Roundtable

4 Oct 2017

Margaret was delighted to be invited to present at the recent ahha 10 Year Health Agreement Blueprint Roundtable. To find out more please click on the below link.

https://ahha.asn.au/events/10-year-health-agreement-blueprint-roundtable

Private health insurance policy: a dog’s breakfast?

27 Sep 2017

After recent media reports many healthcare and consumer groups have asked for a comprehensive enquiry into “junk” health fund policies.

In this article Margaret surmises that there is no such thing as health fund policy Nirvana.  https://croakey.org/private-health-insuranc…

Australia’s Only Medical Billing Rules Engine

21 Sep 2017

Australia’s Only Medical Billing Rules Engine

Medical billing and clinical coding are some of the most complicated, frustrating, time-consuming tasks in the Australian health system. With a range of different funding sources and labyrinthine rules for different practitione…

India’s workforce and skills put Aussies on notice (ABC Interview featuring Synapse CEO, Margaret Faux)

19 Sep 2017

India’s young population is set to dominate Asia’s workforce, and not just in low paying jobs that are increasingly being disrupted by artificial intelligence.

With overseas competition taking on higher skilled jobs, Australia’s workers of the future will need to adapt qui…

ABWI 2017

12 Sep 2017

Synapse Medical Services were delighted to recently take part in the second Australia Business Week in India (ABWI) which took place across various cities from 28 August to 1 September 2017. The event was superbly organised by Austrade and it was an honour to be part of this …

Synapse’s health fund form filling software is here

14 Aug 2017

Synapse Medical Services has a new service – Synfilla!
Need to get registered with the health funds and Medicare but don’t know where to begin and can’t face the paperwork? Look no further, Synfilla is here!

Our Synfilla software will instantaneously complete all Me…

Careers in Medical Administration

18 Jul 2017

Careers in Medical Administration

 

Medical administration is the umbrella term encompassing all the detailed data and communication procedures and tasks that are vital contributions to safe and effective healthcare. There are many exciting and diverse career opportu…

Synapps version 2.3.4 is here! 7864 billing rules and counting…

10 Jul 2017

Synapps version 2.3.4 is here! 7864 billing rules and counting…
Synapse Medical Services is delighted to announce that this week we released version 2.3.4 of Australia’s most comprehensive medical billing app, in which our rules engine has been substantially expanded.

The…

Behind the headlines on hospital waiting times lies a murky story about lack of structural accountability

20 Jun 2017

Recent Australian Institute of Health and Welfare report reveals that patients in public hospitals with private health insurance have short waiting times for elective surgery than those without private health insurance. Margaret explores behind the headlines in this article.

h…

Synapse Connect June bulletin

14 Jun 2017

Welcome to the June edition of Synapse Connect.

As is always the case, there’s been lots happening at Synapse in the last couple of months. We have new sessional rooms about to open, new staff joining our ever growing team of health insurance and administration experts, a ne…

Important changes to Medibank Private no-gap and known-gap T&Cs

29 May 2017

From 1st May 2017, Medibank and AHM made changes to the terms and conditions for participation, in their GapCover scheme.

Important changes to Medibank Private no-gap and known-gap T&Cs
 

 

A summary of these changes:

The provider agrees that th…

Synapse Connect March bulletin

23 Mar 2017

Welcome to our new, Synapse Connect bulletin. We know how busy you are so we’re keeping it short, slick and synaptic!

We have four exciting pieces of news to share with you including:

1.
Sessional rooms – If you’re looking for sessional rooms in premium locations…

Synapse Newsletter January 2017

25 Jan 2017

Welcome to our first newsletter for 2017 and Happy New Year!
We hope you managed to steal some downtime over the holidays and have returned refreshed and ready for 2017.

Here at Synapse, we are already off to a flying start with a burst of new clients joining us to get their …

Increasing Medicare rebates in the bush will not decrease patient out of pocket costs. Here’s why.

20 Jan 2017

A Ministerial Advisory Committee on private health reform has proposed an increase in Medicare rebates as a way of reducing out-of-pocket costs when rural patients require inpatient services. It seems logical but will it really achieve its objective? In this article Margaret expl…

Newsletter, December 2016

19 Dec 2016

Welcome to our last newsletter for 2016.

At the end of our seventh year in business we have never been more focused as we expand our service offerings in ways I would never have imagined when I started Synapse with two people in my front room in January 2010. All services cont…

Lies, damned lies and Medicare bulk-billing rates

28 Nov 2016

In this article recently published in The Medical Republic, Margaret Faux discusses the myth that 85% of GP services are bulk billed. Please click on the below link to read this fascinating article.

http://www.medicalrepublic.com.au/lies-damned-lies-medicare-bulk-billing-rate…

It’s time to celebrate because Synapps 2.2.0 is finally here!

7 Oct 2016

It’s time to celebrate because Synapps 2.2.0 is finally here!

As promised our new and improved app version 2.2.0 is now available from the app store:

Once you have download version 2.2.0 of Synapps you will immediately see the changes we have made to make your bi…

Important: Latest version of Synapps – version 2.2.0 – will be released next week

30 Sep 2016

We are excited to announce that our latest version of Synapps – version 2.2.0 – will be released next week. We have been working tirelessly on improving the app, always remaining strongly focused on compliant billing.

In addition to minor bug fixes and enhancements, please…

Newsletter, September 2016

25 Sep 2016

Well spring has sprung but you would be forgiven for questioning that, with temperatures still in the teens in Sydney, Adelaide and Melbourne!

There is a lot to tell you, as there has been much happening across the Synapse teams over the past few months. We have been busily wo…

Privatising the Medicare payment system: What are the risks?

8 Jul 2016

In this podcast recorded live on ABC overnights Margaret Faux discusses the federal government’s plans to privatise Medicare in the context of the 2016 Federal Election….

Is after hours care keeping patients out of emergency departments?

4 Jul 2016

Medicare expenditure on after hours GP services has risen dramatically in the past year. But does it really keep patients out of Emergency Departments. Margaret Faux chatted with Ellen Leadbeater on 2SER FM’s Think Health about the rise in after hours care. Listen to the full tra…