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Research investigates medical billing literacy in Australia

30 Aug 2018

Of all the things a trainee medical practitioner must learn, how to bill their patients is one of the most problematic.
A single Medicare service can be the subject of more than 30 different payment rates, myriad rules and strict penalties, including custodial sentences, for no…

Digital Technology and the Future of Medical Finance Workshop

22 Aug 2018

We’re hosting a free breakfast on 31 August at our offices where we will be showcasing and demonstrating our latest medical billing service.

Each attendee will have the opportunity to use the service first hand and experience the new medical billing app that is set to disrupt …

BUPA medical billing changes effective 1 August 2018

2 Aug 2018

You have likely heard that BUPA made some changes to their Medical Providers Gap Schemes, which came into effect on the 1st August. We would like to take this opportunity to give you our quick guide as to how this might impact your billing.

Billing private patien…

Synapse serves as successful example for DFAT’s India Economic Strategy

31 Jul 2018

The following is an excerpt from the DFAT India Economic Strategy by Mr Peter N Varghese AO
 
CASE STUDY:

Synapse: A successful model of integrated service delivery for Australia and India

Australian company Synapse Medical Services has found an opportunity to …

Who teaches medical billing? A national cross-sectional survey of Australian medical education stakeholders

27 Jul 2018

Everyone involved in the practice of healthcare is expected to know how to bill correctly yet it’s not being taught in any systematic or organised fashion by anyone.

Synapse Principal and CEO Margaret Faux has been studying this issue in her PhD thesis, this article published …

Synapse hopes to restore trust between patients, providers and payers

25 Jul 2018

Pulse+IT article – Synapps MBS launch
Written by Kate McDonald
First published by Pulse+IT on 9/7/2018

Sydney medical billing, clinical coding and medical transcription specialist Synapse has launched a new rules engine-based app called Synapps MBS, aimed at ensuring Medic…

Are Medical Billing System technologies the new future of medical billing

20 Jul 2018

Synapps MBS – The future of medical billing is here. Don’t get left behind.
In Australia, medical billing can be extremely complicated and tedious. With Australia’s mixture of private and public healthcare, and changes constantly being made, billing errors can commonly oc…

Dubai Science Park Launches Knowledge Exchange Platform to Enhance Dubai’s Healthcare Sector

20 Jul 2018

Networking platform “Advance Health” outcome of MoU signed with OPEN Health, Synapse Medical Services and Connect Communications
Dubai-UE: 18 July, 2018
Dubai Science Park (DSP), a science-focused business community, has signed a memorandum of understanding (MoU) with OPEN…

Meet the Synapse Business Development Team

18 Jul 2018

We are proud of our diversity here at Synapse and our Business Development Team is a perfect example. Thom, Amanda, and Rod have each come from vastly different backgrounds and bring a wide variety of personal and professional experiences and skillsets to the table. Here’s a li…

NAIDOC Week

16 Jul 2018

NAIDOC – 1st Full Week of July
Last week was a special week in Australia and as a proudly Australian international company we wanted to bring a bit more awareness to Naidoc week. National Aborigines and Islanders Day Observance Committee (NAIDOC) week is a time to celebrate Ab…

#OutOfPocket

16 Jul 2018

What does ‘No Gap’ really mean?

Want to know more? Read this article from our blog for more information….

Mental Health – A worldwide awareness

21 Jun 2018

The importance of good Mental Health Awareness
Millions of people across the globe are affected by mental illnesses. It is estimated that 300 million people suffer from depression, 260 million from anxiety disorders, 60 million from bipolar, and 23 million from schizophrenia. It…

As new study highlights financial burden on cancer patients, some ways forward on excessive healthcare costs?

12 Jun 2018

Sixth in series – Articles on out of pocket medical expenses.

A researcher (Associate Professor Louisa Gordon – lead author) who has investigated out of pocket medical costs for cancer patients has recently called for policy reform around public subsidy of the private heal…

Why do we have out of pocket medical fees?

12 Jun 2018

I pay my taxes AND private health insurance premiums yet I STILL pay out of pocket fees. Why?

Want to know more? Read this article from our blog for more information….

Synapse Connect June 2018 Bulletin

6 Jun 2018

Welcome to the latest Synapse Connect bulletin.

In March, we brought you news of exciting launches that were imminent and it gives me great pleasure to confirm that two of them (and we aren’t done yet!) are now live.

Years of hard work has gone into the new Synapse and we…

Lifting the lid on a media ‘scandal’ about doctors’ fees

23 May 2018

Fifth in series – Articles on out of pocket medical expenses.

Earlier this year, News Corp newspapers and its online sites splashed a story with the headline: The secret fee list your doctor doesn’t want you to see‘ (paywall).

In her latest contribution to Croakey’s…

Australian Digital Health Advancements in the Last Decade

17 May 2018

Australia boasts one of the strongest and most robust healthcare systems in the world. This is driven by a supportive regulatory environment, a globally renowned universal healthcare model, innovative medical research, and advancements in digital health. In fact, digital technolo…

CEO message – Synapse new website

11 May 2018

Dear Synapse Network,

As you may be aware, at Synapse Medical we have been steadily growing over the last few years, as we continue to service the healthcare administration needs of a now international client base. With this in mind, we have always been very conscious of conti…

Announcing Amanda Barbone

10 May 2018

It is an exciting time for the health industry and an even more exciting time for Synapse Medical Services.

A week prior to launching our new cutting edge platform, Synapps MBS (www.synapsemedical.com.au), Synapse welcomed a significant hire to our Business Development team, A…

International Consultancy – Building the future of Indian UHC

27 Apr 2018

One endeavour that Synapse Medical Services was delighted to be part of was the appointment of our CEO, Margaret Faux, as an honorary advisor to the National Institute of Public Finance and Policy (NIPFP) in New Delhi, India.

This project was funded by the Bill & Melinda G…

Our Arabian adventure continues…

16 Apr 2018

We started the year making our second appearance as an exhibitor at the largest healthcare conference in the GCC, and second in the world, Arab Health. This expansive showcase of all things healthcare allowed us to bring visibility to our United Arab Emirates journey so far, show…

Internal Mapping – Synapse makes your codes international best practice

10 Apr 2018

Another international consultancy project that Synapse has in progress currently is a one-time mapping of internal codes for a market leading government hospital in the Middle East.

The hospital had been using self-made internal codes that had developed over time. These codes …

Market leading software to improve efficiency

9 Apr 2018

This consultancy project involved a private hospital who wanted a third party to visit the facility and analyse their current system processes and provide a complete report and gap analysis. The end goal being to move to a new software that would improve efficiency in hospital op…

Building a state-wide initiative with Governmental support

6 Apr 2018

Our consulting services extend internationally through our global network. One wonderful initiative we are involved in is to assist a state in India with regards to the gathering of critical health data, prior to the implementation of an electronic medical record.

This large s…

Large Public Hospital – Saving time and money

4 Apr 2018

Synapse can undertake one-time projects when healthcare providers are struggling with a set performance issue or a time sensitive target.

We aim to understand our clients and become a trusted partner, even if a solo project is required. This is possible due to our flexibility …

Opportunities in the GCC Healthcare Market

28 Mar 2018

The healthcare market in the Gulf Cooperation Countries (GCC) region is undergoing a revolution. A combination of age, affluence, lifestyle and dietary choices has led populations in this region to a higher prevalence of diabetes, cardiovascular disease, obesity, and other condit…

Synapse Connect March 2018 Bulletin

27 Mar 2018

At the end of 2017 we brought you news of our busiest year to date and the various international projects that we had completed and the ones we were about to embark on. Therefore, as we move deeper into the third month of 2018 (where did that time go?!) we thought we’d better u…

Shining some light on bulk billing and #OutOfPocket costs

25 Mar 2018

Fourth in series – Articles on out of pocket medical expenses.

The legalities and practicalities behind bulk billing generally are not well understood, but in her latest contribution to Croakey’s ongoing #OutOfPocket series, Margaret Faux, aims to throw some illuminating l…

Healthcare Disrupted

16 Mar 2018

Healthcare systems have been creaking under the strain of outdated models for some time now, with ageing populations, staff shortages and curative as opposed to preventative models of care. In this article, we’ll explore the changes to these systems, technologies and how we are…

Social Media – The Rise of Video Content at Synapse!

5 Mar 2018

It’s a well-known fact that social media has revolutionised the way businesses use technology. Now, however, with the rise of video content, it appears that there are more changes ahead.

Video Content

When someone says videos, we tend to think of YouTube. After all, YouTu…