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Private health insurance policy: a dog’s breakfast?

27 Sep 2017

After recent media reports many healthcare and consumer groups have asked for a comprehensive enquiry into “junk” health fund policies.

In this article Margaret surmises that there is no such thing as health fund policy Nirvana.  https://croakey.org/private-health-insuranc…

Australia’s Only Medical Billing Rules Engine

21 Sep 2017

Australia’s Only Medical Billing Rules Engine

Medical billing and clinical coding are some of the most complicated, frustrating, time-consuming tasks in the Australian health system. With a range of different funding sources and labyrinthine rules for different practitione…

India’s workforce and skills put Aussies on notice (ABC Interview featuring Synapse CEO, Margaret Faux)

19 Sep 2017

India’s young population is set to dominate Asia’s workforce, and not just in low paying jobs that are increasingly being disrupted by artificial intelligence.

With overseas competition taking on higher skilled jobs, Australia’s workers of the future will need to adapt qui…

ABWI 2017

12 Sep 2017

Synapse Medical Services were delighted to recently take part in the second Australia Business Week in India (ABWI) which took place across various cities from 28 August to 1 September 2017. The event was superbly organised by Austrade and it was an honour to be part of this …

Synapse’s health fund form filling software is here

14 Aug 2017

Synapse Medical Services has a new service – Synfilla!
Need to get registered with the health funds and Medicare but don’t know where to begin and can’t face the paperwork? Look no further, Synfilla is here!

Our Synfilla software will instantaneously complete all Me…

Careers in Medical Administration

18 Jul 2017

Careers in Medical Administration

 

Medical administration is the umbrella term encompassing all the detailed data and communication procedures and tasks that are vital contributions to safe and effective healthcare. There are many exciting and diverse career opportu…

Synapps version 2.3.4 is here! 7864 billing rules and counting…

10 Jul 2017

Synapps version 2.3.4 is here! 7864 billing rules and counting…
Synapse Medical Services is delighted to announce that this week we released version 2.3.4 of Australia’s most comprehensive medical billing app, in which our rules engine has been substantially expanded.

The…

Synapse Connect June bulletin

14 Jun 2017

Welcome to the June edition of Synapse Connect.

As is always the case, there’s been lots happening at Synapse in the last couple of months. We have new sessional rooms about to open, new staff joining our ever growing team of health insurance and administration experts, a ne…

Important changes to Medibank Private no-gap and known-gap T&Cs

29 May 2017

From 1st May 2017, Medibank and AHM made changes to the terms and conditions for participation, in their GapCover scheme.

Important changes to Medibank Private no-gap and known-gap T&Cs
 

 

A summary of these changes:

The provider agrees that th…

Synapse Connect March bulletin

23 Mar 2017

Welcome to our new, Synapse Connect bulletin. We know how busy you are so we’re keeping it short, slick and synaptic!

We have four exciting pieces of news to share with you including:

1.
Sessional rooms – If you’re looking for sessional rooms in premium locations…

Synapse Newsletter January 2017

25 Jan 2017

Welcome to our first newsletter for 2017 and Happy New Year!
We hope you managed to steal some downtime over the holidays and have returned refreshed and ready for 2017.

Here at Synapse, we are already off to a flying start with a burst of new clients joining us to get their …

Newsletter, December 2016

19 Dec 2016

Welcome to our last newsletter for 2016.

At the end of our seventh year in business we have never been more focused as we expand our service offerings in ways I would never have imagined when I started Synapse with two people in my front room in January 2010. All services cont…

It’s time to celebrate because Synapps 2.2.0 is finally here!

7 Oct 2016

It’s time to celebrate because Synapps 2.2.0 is finally here!

As promised our new and improved app version 2.2.0 is now available from the app store:

Once you have download version 2.2.0 of Synapps you will immediately see the changes we have made to make your bi…

Important: Latest version of Synapps – version 2.2.0 – will be released next week

30 Sep 2016

We are excited to announce that our latest version of Synapps – version 2.2.0 – will be released next week. We have been working tirelessly on improving the app, always remaining strongly focused on compliant billing.

In addition to minor bug fixes and enhancements, please…

Newsletter, September 2016

25 Sep 2016

Well spring has sprung but you would be forgiven for questioning that, with temperatures still in the teens in Sydney, Adelaide and Melbourne!

There is a lot to tell you, as there has been much happening across the Synapse teams over the past few months. We have been busily wo…

Newsletter, June 2016

8 Jun 2016

Welcome to our winter newsletter. We recently launched an exciting new service at the AMA National Conference, where we were the platinum sponsor. It represents further innovation and a response to demands for flexibility and tailored solutions. You can now have the Synapse medic…

AMA Conference 2016

26 May 2016

We are pleased to be this years Platinum Sponsor at the AMA National Conference for 2016.

This year, organisers have confirmed a conference that looks better than ever. They have lined up exciting speakers, interactive sessions, master class CPD sessions all within a famil…

Newsletter, April 2016

14 Apr 2016

 

The year has definitely kicked off with a bang for Synapse! We have a new website which will be launched later this week, and we have news on app developments, the rapid growth of Appointmaid and more. We have also opened a brand new large scale delivery centre to man…

Tap and gone: Outsourcing Medicare (ABC Interview)

17 Mar 2016

Will outsourcing Medicare payments lead to privatisation? Phillip Adams of ABC’s Late Night Live asks just this of Margaret Faux – as US outsourcing firm, Accenture, rumours to be interested in tendering for Medicare’s payment systems.

‘Healthy is the new wealthy’ is one of …

Outsourcing Medicare: Will a ‘tap and go’ approach lead to Medicare being tapped and gone?

17 Feb 2016

In this recent Croakey article, Margaret Faux challenges the Government’s position and argues that the proposal to outsource Medicare payments could lead to long-term and irreversible changes to the fundamental nature of Medicare.

Read the story in full on Croakey.org

&nb…

Outsourcing Medicare payments to private sector “beggars belief”: expert

11 Feb 2016

Our very own Margaret Faux answers some questions for journalist Kate McDonald of PULSE+IT, as the story breaks that the Australian government is looking at privatising or outsourcing Medicare claiming and payments.

The idea of outsourcing the notoriously complex Medicare paym…

Sussan Ley under fire over pathology comments

18 Jan 2016

Health Minister Sussan Ley’s office has come under fire for her recent comments, saying patients should be “suspicious” of pathologists’ estimates of how much they would have to pay for pap smears and blood tests to recover planned federal cuts. Our very own Margaret Faux dispute…

Pap smears and political amnesia

18 Jan 2016

The pap smear debacle exposes an amnesia at the heart of government, where reforms are born in a vacuum and informed debate takes a back seat, writes Margaret Faux.

Ready the story in full on Croakey.org

 …

Synapse Christmas arrangements

18 Dec 2015

 

The Synapse office will remain open over the Christmas period with the exception of the public holidays.

There may be some minor delays in completing your files as we will be operating with skeleton staff.

We wish you all a safe and happy festive season and than…

Newsletter, November 2015

13 Nov 2015

 

What a year! It’s seems that only a moment ago we sent out the April newsletter and yet here we are, drawing close to the end of 2015. I’m delighted to be able to finally take a breath and update you on the exciting developments at Synapse since we last spoke.

Challenges to the implementation of capitation payments for chronic illness

10 Sep 2015

In this piece, Margaret Faux argues that the political climate on fee-for-service medicine is shifting, with the Minister for Health and her Government colleagues prepared to explore alternative options, at least for the management of people with chronic illnesses in primary heal…

IMPORTANT: Changes at HCF require action by you by 29 June 2015

17 Jun 2015

This bulletin contains important information about changes at HCF that will affect you from 1 July 2015. Please take a moment to read it now.

Best wishes,

 

 
IMPORTANT: Changes at HCF require action by you by 29 June 2015
Effective 1 July 2015, HCF is introduci…

Newsletter, April 2015

21 Apr 2015

April newsletter

Welcome to our first newsletter for 2015.

It’s already been an exciting year for Synapse, with our new Melbourne office now open for business and a new budget billing service, Synapse Saver, coming on stream next month. We’ve brought in some talented ne…

Tony Abbott’s Medicare “deforms” or How to Trick Senators 1.01

17 Dec 2014

The Federal Government’s co-payments Plan B will add another layer of co-payment complexity to the Medicare system that neither doctors nor patients fully understand. Margaret Faux discusses a whole range of issues that this has raised in her recent article.

Ready the story …