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The synapps app for medical billing has been beta tested in-house over the past two weeks in preparation for its provision to you.
Unfortunately while the app works well, its quality control and privacy provisions are not yet up to Synapse’s standards for the handling of you…
If a claim is made to Medicare with your provider number on it, Margaret Faux explains why the responsibility for it lies solely with you.
Claiming Control (685 KB)…
We have a lot of exciting news for you this month and top of the bill is our new app. I have no hesitation in saying that it will change your working life for the better.
We’ve been out and about spreading the app word, and it has faced an inherently positive reception in bo…
Working in the medical-billing arena is always interesting. Dealing with the machinations of Medicare and the health funds has been a continuous learning process.
Medicare Matters (393 KB)…
The New Year is already well underway and Synapse has big plans for 2012. In the next few months, I will be in touch about some very exciting developments. (Who said medical billing was dull?)
A recent story in the media saw doctors attacked for abusing Medicare. Having …
Welcome to our December newsletter – the last for 2011.
This has been a busy year for Synapse and for me personally. I’ve been on the road meeting with doctors around the country. The talks I have given to the profession have been to shed some light on the very opaque world …
Can a patient provide too much information? Margaret Faux discusses the laws around privacy and what health professionals can do to safeguard records.
In the provision of health care, it seems strange to even contemplate that there could be too much information about a patient…
We have updated fee tables now available in your members area, for the following:
Geriatrician items;
Commonly billed Anaesthetic RVG units and pre-anaesthetic consultation items; and
Commonly billed Physician items
Please log-in to your secure area, if you woul…
Welcome to our October newsletter.
In this issue we have news about administrative changes to Medicare – now part of a newly formed department – and legislative changes affecting Medicare payments which are under scrutiny.
We also take a look at the brave new world of t…
In conjunction with The Private Practice, we’re taking Synapse on tour across the country … starting next weekend in Melbourne, and then continuing to Perth, Brisbane, Sydney and Adelaide!
The ‘Comprehensive’ course series was developed to meet the great demand amongst S…
When is medical information too much information?
In the provision of health care, it seems strange to even consider that there could be too much information about a patient. Doctors are trained to only consider diagnosis and treatment when all the available facts have been ga…
It’s a fact that some doctors misunderstand the constraints of bulk billing. To set the record straight, Margaret Faux explains the Medicare rules, using out-of-hospital services as an example.
When it comes to billing outpatients, with the exception of worker’s compensation, …
Medibank Private Eclipse claiming update
Last week Medibank Private removed its requirement for written informed financial consent (IFC) in relation to no-gap claiming.
This was achieved in small part due to the work of many of the clients of Synapse and others who poin…
Welcome to our June newsletter!
In this issue we’re celebrating our second month offering online credit card payments. We are also covering important updates regarding the HCF / Manchester Unity merger as well as Medibank Private’s transition to Eclipse.
We’re also …
We have now launched our exciting new invoice area, in your existing member’s area – it’s an easy, convenient and secure way to access your account information, pay invoices with your credit card, and view your reports online.
In the next few days, you will receive your …
Welcome to our April update and special offer.
We have an update on credit card payments for you – we’re almost there now.
Also, as clients of Synapse we have a special 25% discount for an upcoming course with The Private Practice. But you’ll need to hurry!
Happy readi…
Welcome to our first newsletter for 2011.
I hope you all managed to find some time to relax over the summer and that 2011 has kicked off to a great start.
In this issue we celebrate the first anniversary of our Just Your Type transcription service with the introduction of a…
This is our last newsletter for 2010. It’s been a great year for us at Synapse, expanding our services so we can offer you more ways to streamline your practice.
Our new medical transcription service, Just Your Type, was introduced early in the year and already we have docto…
Navigating the medical billing maze can be maddening, but dispelling five common beliefs helps to make sense of the system, writes Margaret Faux.
1. Simplified billing is simple
This is possibly the greatest misnomer in medical history. Simplified billing otherwise known as n…
Synapse has a new phone and fax number. Our new numbers are already operating but to make sure no-one is caught out, our old numbers will remain active until the end of the year.
The main reason for the switch to our 1300 numbers is that they are cheaper for you. Charged at lo…
Welcome to our August newsletter!
In this issue, I’d like to introduce you to a group of professionals whose sole purpose is to assist doctors in the business of running their practices. Their group is called the Fintuition Institute and its aim is to be an education and resou…
By Margaret Faux. In the 1990s, the spread of computers promised to free up office workers. Without the need for paper, workers would be able to set up their computer wherever there was space.
But it took a decade for “hot desking” to catch on. Today there are profes…
Last week’s workshop on privacy law had its fair share of health care workers in attendance – an indication of how seriously the health sector takes this issue.
For those working in this area, two main points emerged:
There must be security measures in place for transmi…
Welcome to our second Synapse newsletter! It’s been a busy and productive few months since we started operating as Synapse Medical Services, with much of that time spent ‘bedding down’ our new transcription service.
You can read all about it here. As with our medical bil…
As many of you will know, item 50124 was removed from the MBS in November last year. This steroid injection has been favoured by a number of our Doctors, so we thought we’d find out why it is no longer available on the Schedule.
It turns out that the decision to revoke it wa…
New transcription service . . . up and typing
As promised last month, our transcription service has been launched! We’ve been trialling the service over the past month with a number of clients. They’re delighted with the speed and accuracy of our dedicated team and are d…
We’ve been listening to your feedback about the website and are working to make it even more user friendly.
First up, we are preparing a help menu and including sections in the Frequently Asked Questions menu on ‘billing’, ‘transcriptions’ and ‘the website’. This w…
We’re hoping that the move over to Synapse from Pulse has been as smooth as possible for you. The only changes you should notice are positive ones. For a start, we are adding new services, one of which is typing, and you can read more about that in a moment.
Another is this …
Welcome to the Synapse public blog, (which is an edited version of the members only blog) offering an informal forum to ask questions about issues related to medical billing and other medical administrative services, as well as to share some information about Synapse Medical Serv…